Privacy policy

Last updated: July 2026

This Privacy Policy explains how Pepper & Stone ("we", "our", "us") collects, uses and protects information when you visit our website and join our waitlist.

1. Information we collect

When you join the Pepper & Stone waitlist, we may collect:

- Your name
- Your email address
- Your WhatsApp number (optional)
- Your city or location
- Your activity preferences (sport and movement you do)
- Your product interest (which type of reset product matters most to you)
- Your price comfort range
- Open text feedback or notes you share with us

We collect this information only when you voluntarily provide it by completing the waitlist form.

2. Why we collect it

We use your information for:

- Sending waitlist updates and early launch communications
- Understanding demand to inform what we build first
- Product research and formulation direction
- Sharing brand announcements and Field Notes
- Responding to your enquiries or feedback

We do not use your information for third-party advertising networks or sell your data to anyone.

3. Data sharing

We use Shopify to run our website and may use email tools such as Klaviyo or Mailchimp to manage communications. These providers process data on our behalf under appropriate agreements and their own privacy policies. Beyond this, we do not share your personal information with third parties.

4. Storage and security

Your data is stored via Shopify's secure infrastructure. We take reasonable steps to protect your information from unauthorized access or disclosure.

5. Your rights

You have the right to access, correct, or request deletion of the personal information we hold about you. To exercise any of these rights, email us at the address in Section 8.

You can unsubscribe from our emails at any time using the unsubscribe link in any email we send.

6. Cookies

Our site uses cookies through Shopify's built-in infrastructure for site functionality and basic analytics. We do not use advertising or tracking cookies from third-party networks.

7. Children

This website is not intended for individuals under 18 years of age.

8. Contact

For any privacy-related questions or data requests, contact us at: [your store contact email]

9. Changes to this policy

We may update this policy from time to time. If we make material changes, we will notify waitlist members by email.